Free Shipping Policy
Limited Time Shipping Offer:
Here at TennisPlaza.com we have a commitment to get your order to its destination as soon as possible and save you money on shipping. Now, for a limited time, we are offering Free* Ground Shipping on any order valued at $50 or more.
Looking to spend $150 or more? We will upgrade your order, free* of charge to 2nd Day Air, that includes almost every racquet we have available and some tennis string reels. See below for more info.
* To qualify for our Free Shipping offer the following requirements must be met:
- Free shipping promotion available to the 48 contiguous U.S. states only. Not valid for Puerto Rico, Hawaii and Alaska.
- Limited Time Offer, subject to expire without prior notice. Not valid on previous orders.
- Orders must be placed before cut-off time to be processed the same day.
- Excludes heavy items, 10lbs or more in weight, (ex: tennis balls, stringing machines, etc.).
- If your order contains items that do not qualify for the shipping promotion, regular shipping rate for those items separately will apply.
- Cannot be combined with any other offer, promotional pricing, or competitor's price match.
- Does not apply to any backordered.
- Does not apply to PO Boxes. APO/FPO/DPO must call in to receive shipping offer.
- Offer subject to end without prior notification.
|Order Total From||To||Ground||2nd Day Air||Next Day Express|
* Processing Time and Shipping Notes:
Most orders are processed and shipped the same day, as long as, the order is placed before our cut-off time, however, billing issues such as AVS mismatch, billing address not matching shipping address, international billing address, etc may delay the processing of your order. Our order cut-off time is 1:00 pm E.T. Orders placed after 1:00 pm ET will be processed the next business day. Orders placed on Saturday and Sunday will not be processed until the next business day.
All orders are delivered by default with "No signature required". If a customer wants "Signature Request", he needs to contact us and is customer responsability to have somebody to sign for the package at the time of delivery.
Saturday and Sunday are not cosidered business days.
Shipping time frame starts from the moment the order leaves our warehouse, not from the moment the order was placed.
Your Satisfaction is very important to us. For our No-Questions-Asked Returns Policy, please visit our For our Returns and Warranty policy page.