Shipping Information

Free Shipping

SHIPPING POLICY

 

At Tennis Plaza we are commited to get your placed orders on time and save you money on shipping!

This is why we’ve created a Shipping Policy that includes the following options:

 

FREE GROUND SHIPPING

  • Free Ground Shipping valid for orders over $50.
  • Offer valid to the 48 contiguous U.S. states only. Not valid for Puerto Rico, Hawaii and/or Alaska.
  • Orders must be placed before 1:00 p.m. (EST) in order to be processed the same day.
  • Saturday’s and Sunday’s are not considered business days.
  • Orders must have an actual or dimensional weight of 12 lbs. or less.
  • Excludes heavy and oversize items (12 lbs. or more) in weight or dimensional weight. (Example: Tennis balls, cases, court equipment, oversize bags).
  • If your order contains items that do not qualify for the shipping promotion, regular shipping rate for those items will apply separately.
  • Free Shipping promotion can’t be combined with any other offer, promotional pricing, or competitor's price match.
  • Does NOT apply to any backordered shipments.
  • Does NOT apply to PO Boxes. APO / FPO / DPO must call in to receive shipping offers.
  • Tennis Plaza reserves the right to choose the shipping carrier (FEDEX, UPS or USPS). 
  • Offer subject to end without prior notification.

FREE 2-DAY AIR SHIPPING

  • Free 2-Day Air Shipping valid for orders over $150.
  • Offer valid to the 48 contiguous U.S. states only. Not valid for Puerto Rico, Hawaii and/or Alaska.
  • Orders must be placed before 1:00 p.m. (EST) in order to be processed the same day.
  • Saturday’s and Sunday’s are not considered business days. 
  • Orders must have an actual or dimensional weight of 12 lbs. or less.
  • Excludes heavy and oversize items (12 lbs. or more) in weight or dimensional weight and orders that include demo racquets. (Example: Tennis balls, cases, court equipment, oversize bags).
  • If your order contains items that do not qualify for the shipping promotion, regular shipping rate for those items will apply separately.
  • Free Shipping promotion can’t be combined with any other offer, promotional pricing, or competitor's price match.
  • Does NOT apply to any backordered shipments.
  • Does NOT apply to PO Boxes. APO / FPO / DPO must call in to receive shipping offers.
  • Offer subject to end without prior notification.

FREE NEXT DAY SHIPPING (Florida Residents Only)

  • Free Next Day Shipping valid for Florida residents only, on orders over $50.
  • Orders must be placed before 1:00 p.m. (EST) in order to be processed the same day.
  • Saturday’s and Sunday’s are not considered business days. 
  • Weather conditions may affect time of delivery.
  • If your order contains items that do not qualify for the shipping promotion, regular shipping rate for those items will apply separately.
  • Free Shipping promotion can’t be combined with any other offer, promotional pricing, or competitor's price match.
  • Does NOT apply to any backordered shipments.
  • Does NOT apply to PO Boxes. APO / FPO / DPO must call in to receive shipping offers.
  • Offer subject to end without prior notification.

 

SHIPPING RATES


Order Total From To Ground 2nd Day Air Next Day
$0.01 $49.99 $4.99 $14.99 $24.99
$50.00 $149.00 FREE $9.99 $19.99
$150.00 or more FREE FREE $14.99

* Shipping rates vary depending on your location, weight of the package, and delivery method. 


PROCESSING TIMES AND SHIPPING INFO:

  • Most orders are processed and shipped the same day, as long as the order is placed before our cut-off time (1:00 p.m. EST). However, billing issues such as AVS mismatch, unmatched billing and/or shipping addresses, international billing address, out of stock items may delay the processing of your order. 
  • Orders placed after 1:00 pm EST will be processed the next business day. 
  • Orders placed on saturday and sunday will not be processed until the next business day. (Saturday and Sunday are not considered business days).
  • Most orders are shipped within 3-5 business days, unless otherwise indicated. For your convenience, Tennisplaza.com will e-mail your shipping confirmation tracking number and order information when your order is processed.
  • All orders are delivered by default with "no receivers signature required". If a customer wants "signature request", he/she needs to contact us and is customer’s responsibility to have somebody sign for the package at the time of delivery. Any additional charges regarding “signature request” must be paid by the customer. 
  • Shipping time frame starts from the moment the order leaves our warehouse, not from the moment the order was placed.
  • Sales tax is charged only if your order is shipping within the state of Florida.
  • We use FEDEX, UPS or USPS for all of our Continental USA shipments. For international shipping, see our International Orders Information Page.

 

Your satisfaction is very important to us. For our "No Questions Asked Returns Policy", please visit our Returns and Warranty Policy page. 

 

All orders are shipped from our Florida warehouse. Below you'll find the FEDEX Ground Transit Times. For more specific details visit: www.fedex.com

 

Fedex Ground Shipping Times