Our 7 Promises

 

1. FREE SHIPPING


  • Free Ground Shipping on Orders over $50 within the 48 contiguous U.S States
  • Free 2-Day-Air Shipping on Orders over $150 within the 48 contiguous U.S States
  • Free Next Day Shipping on orders made inside the State of Florida. *Orders over $50.

Learn more here

2. FAST SHIPPING


Just because shipping is free* doesn't mean it can take forever. We understand that getting your purchases promptly is important to you, so we make our best effort to process your orders the same day they were placed in order to receive within the time limits.

3. FREE STRINGING AND RACQUET STRINGS


We offer FREE STRINGING when you purchase any tennis racquet  through our website, plus you get a wide variety of FREE STRINGS to choose from when you purchase a tennis racquet from us.

4. PRICE MATCH GUARANTEE


If you find one of our products at a lower price at any other AUTHORIZED INTERNET DEALER, let us know and we will match that price. Even up to 30 days after your purchase we will still refund the difference to you.

5. SATISFACTION GUARANTEED


Our 30-Day Unconditional Money Back Guarantee means that if for any reason (or no reason) you are not absolutely satisfied with your purchase you may exchange or return for a refund. No questions asked.

6. PRIVACY


Tennisplaza.com respects your privacy and is committed to protecting it. For more detail, please see our Privacy Policy.

7. SERVICE IS OUR GAME!


We promise you efficient, prompt and friendly service at all times. If you are not satisfied, neither are we!

Please report any issues or concerns to us and help us improve our processes.

Customer Service Manager: Merce Restrepo: merce@tennisplaza.com

President & CEO: Leon Echavarria: leon@tennisplaza.com