Our 7 Promises


We offer free*  ground shipping on any order in the continental United States.

*Minimum order value may be required. See our Tennis Plaza Shipping Information Page for more details.


Just because shipping is free* doesn't mean it should take forever. We understand that getting your merchandise quickly is important to you, so we make every effort to process your order the same day.



We offer the best and biggest selection online of Free Strings when you purchase a tennis racquet over $100.



We believe that our customers should always feel confident they are receiving the best value from us. If you find a lower price for the same style, size, and color at another authorized internet dealer , let us know within 30 days of your purchase, and we will refund you 115% of the difference between the lower price and our price. We'll even refund the difference if we lower the price at TennisPlaza.com. That is how confident we are in our prices.

Shipping charges and stringing (if any) will be included when calculating the price difference.



Our 30-Day Unconditional Money Back Guarantee means that if for any reason (or no reason) you are not absolutely delighted with your purchase from TennisPlaza.com you may exchange or return for a refund. No questions asked.
See our Return Merchandise Guidelines.



Tennisplaza.com respects your privacy and is committed to protecting it. For more detail, please see our Privacy Policy.



We promise you efficient and friendly service at all times. If you are not satisfied, neither are we. Service is our game.

Any issues or concerns don’t hesitate to contact us.


Customer Service Manager

Merce Restrepo: merce@tennisplaza.com


President & CEO

Leon Echavarria: leon@tennisplaza.com